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Notes

Written down, like everything else.

Short pieces on how agent deployments actually work, from hardening to the support promise. Each one derives from the same documents the whole site is built on, so nothing here contradicts a page you have already read.

01 /

What hardened means

Least privilege by default and a posture document you sign. The word that does the most work on this site, unpacked.

02 /

Why we never host your agents

Optaimi has no hosting product, deliberately. What client-owned infrastructure means in practice and why it is safer.

03 /

Our SLA, read honestly

Response guaranteed, resolution best-effort. What each line of the support promise means and why the edges are published.

04 /

Choosing between Solo and Team

One person's workflow points to Solo, team-wide needs point to Team. How the recommendation is made when you answer unsure.

05 /

What an add-on is

A one-off module, £400 to £750, built without touching the framework core. The menu read closely, and where it ends.

06 /

Maintain, Operate or Partner

Three retainer tiers, each containing the one below. How to read the ladder and which work sits inside each price.

07 /

What you sign at handover

Every deployment ends with a signed handover document. What it records, and where responsibility sits once the agents are yours.