Pricing
Public and in writing.
These are the prices. There is no call required to see them, and no quote that quietly differs from them.
Solo Install
£2,500
Fixed price. One personal-class agent, hardened, with one integration, handover and a training session.
Team Install
£5,000
Fixed price. One multiplayer-class deployment with org setup, a Slack or Teams surface, scoped workspaces and admin training.
01 / Retainers
Monthly, so it stays safe.
Maintain
£295/mo
- Staging-tested updates
- Version pinning
- Ticket support
Operate
£595/mo
- Everything in Maintain
- Monitoring
- Monthly review
- Minor config changes included
Partner
£1,250/mo
- Everything in Operate
- 2 days/mo bespoke work
- Priority queue
02 / Everything else
Add-ons and bespoke work.
Add-ons
£400 to £750 each, one-off
Per-integration modules from the menu: extra chat surfaces, CRM and accounting connections, custom MCP servers and more. The full menu is on the services page.
Worked example: a Team Install with a CRM connection and an accounting connection lands between £5,800 and £6,500 one-off, plus your chosen retainer.
Fully bespoke
POA, anchored on £700/day
Anything beyond the menu is priced on application after we have scoped it properly. No vague estimates on a first call.
One cost sits outside these prices: model usage is billed by your LLM provider to you directly, on your own keys. It never passes through us.
03 / Honesty
What is not covered.
Most firms put this in small print. We think knowing the edges is part of what you are buying.
First, what is covered: any issue with the deployment as we installed and configured it, running the pinned stable version. Response within 24 hours, guaranteed.
Upgrades you start yourself
Client-initiated framework upgrades or configuration changes sit outside the SLA. We will quote them as chargeable work instead.
The model itself
LLM provider costs, API keys and model output quality are your relationship with the provider. We cannot guarantee what a model says.
Third-party outages
If your chat platform, LLM provider or hosting goes down, that is theirs to fix. We will help you route around it where we can, as chargeable work.
Updates applied early
Upstream releases you apply before our staging sign-off are outside the SLA until we have tested them.
Data loss without backups
If the backup and recovery add-on was declined, data loss is not covered. The add-on exists for exactly this reason.
Incidents after signed handover
Consequences of prompt injection or social engineering after handover, where the security posture was signed off, rest with you. Training and guidance are part of every install so this stays unlikely.
New features and integrations
New capability is sold from the add-on menu or quoted as bespoke work. It is not a support ticket.
Refused entirely
We will not run or support any deployment in a dangerous-equivalent security posture. That is not a price point. It is a refusal.